On northpole.com, you are able to create a completely personalized letter from Santa to your child, as well as view your child’s letter to Santa and wish list. Imagine how it would warm your child’s heart to receive a letter from Santa in which the big guy in red knows really special details about your child’s life. See an example here for how touching a personalized letter can be.

Not only will the letter be entirely personalized, but your child will pick up the letter by visiting the Mailroom in Santa’s Secret Village on Santa’s own website, here on northpole.com.

Please note, these are online letters displayed on northpole.com letterhead. (Click here for an example.) Northpole.com does not offer letter mailing services.

In order to take advantage of this special offer,
you must have a Northpole.com Parent account.



Frequently Asked Questions

Will my child receive a physical letter in the mail?

No, the letter from Santa is available online only; northpole.com currently does not offer letter mailing services. However, you may easily print your child’s Santa letter with the Santa’s Secret Village letterhead as a keepsake.

How will my child receive his letter from Santa?

Your child can retrieve his letter from Santa by visiting the Mailroom, just as he would to retrieve a regular northpole.com letter from Santa. Your child must know both his user ID and password in order to pick up his letter from Santa in the Mailroom.

If you are wanting a gift from northpole.com to be mailed to your child, please check out our Family Sponsorships. By sponsoring northpole.com, you can receive exclusive northpole.com merchandise, including plush Raymond the Reindeer, Coloring Card Sets, and Sticker Sets.

Is it necessary for my child to write a letter to Santa?

Nope! You may still write a Santa letter to your child, even without your child writing to Santa first.

Is there a delay in sending a personalized Santa letter?

Nope! While a regular northpole.com letter from Santa can take up to 3 days to arrive in Santa’s Mailroom, when you lend Santa a hand and write the letter, the letter is delivered to your child’s account immediately.

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